Return Policy
Return Policy
At CyberStreetOne.com, we want you to be completely satisfied with your purchase. If you are not fully happy with your order, we offer a straightforward return process. Please review the following guidelines to ensure a smooth return experience:
Return Window
- You have 30 days from the date of delivery to return your items for a full refund or exchange.
- Items must be returned in their original condition, unused, and in the original packaging with all tags and labels attached.
How to Initiate a Return
- Contact our customer support team at info@cyberstreetone.com
- inf=== to initiate the return process. Please include your order number, the item(s) you wish to return, and the reason for the return.
- You will receive a Return Authorization (RA) number and instructions for shipping the item(s) back to us.
Return Shipping
- Customers are responsible for the cost of return shipping unless the item was defective or incorrect.
- We recommend using a trackable shipping service to ensure the safe return of your item(s).
- If you receive a defective or incorrect item, please contact us immediately for a prepaid return shipping label.
Refunds & Exchanges
- Once your returned item is received and inspected, we will process your refund to the original payment method within 5–7 business days.
- If you prefer an exchange, please note that availability of the desired item will depend on stock.
Non-Returnable Items
- Gift cards
- Final sale or clearance items
- Digital products (if applicable)
Damaged or Defective Items
- If your item is damaged or defective upon arrival, please contact us within 7 days of receiving your order, and we will assist you in resolving the issue, including providing a prepaid return label for the return of the defective item.
For further questions or assistance, please don't hesitate to reach out to our customer support team info@cyberstreetone.com
Thank you for shopping with us at CyberStreetOne.com!